Grants for Capital Clean Up’s

Community Clear Up Day is a ‘national spring clean’, backed by the Government, that aims to spruce up the country’s high streets, residential and business areas, villages and parks. Together we can kick off spring 2015 with our public spaces litter free. It’s really simple and fun to take part in Community Clear Up Day – and it’s free!

Join the Community Clean Day on 21st March 2015

Join the Community Clean Day on 21st March 2015

If you are a Lewisham resident and wanted to get involved in some clean up activity, then why not come along to Talbot Place in Blackheath between 2 and 4pm on 21st March where a clean up will be taking place.

A handy toolkit has also been created which includes all the info and tools you need to get your own clear up day organised and take part in the nationwide effort to get rid of litter.

The pack includes key planning tips, editable leaflets, posters and banners which you can use to help organise and promote the event.

Latest Scam Warnings from Trading Standards

From time to time we try and assist colleagues in other departments to push useful information to our residents. This information was given to us by the Trading Standards Team. Please have a read and let your friends and elderly relatives know.

Suspicious Cold Callers

1) A report was recently received that on Friday 6 February 2015 two females knocked on the door of an elderly male. They said they were care workers and interested in his social support and how he manages. They showed the resident an ID card but he did not check it. They looked around his house and then left. Nothing was taken.

2) An elderly man was approached by two men who offered to carry out some work to his property for £200. He agreed. He then agreed to further work and then they demanded over £30,000 from him. Fortunately his bank intervened and called the police.

Please check details of unexpected callers at your home.

Please check details of unexpected callers at your home.

Residents are advised that if you get an unexpected knock at the door that you should do the following:

1. DO NOT let them in.
2. Put your door chain on before opening the door or speak to them through your letter box.
3. If they have an ID Card. DO NOT phone the number on the ID Card but tell them to wait outside and find the genuine number in the Phone Book or on the internet.
4. If they claim you need work doing to your property DO NOT AGREE TO ANY WORK, obtain written quotes from 3 different businesses. Ring Trustmark on 01344 666 104 and/or Age UK 0800 334 5056 for a list of reputable traders.
5. DO NOT give them your telephone number.

Telephone Scams

Residents are receiving scam telephone calls claiming to be from Microsoft and that there are problems with the person’s computer.

If you receive an unexpected phone call from a person claiming to represent any business then you should do the following:

1. DO NOT give the caller any of you personal details especially your bank account or card details.
2. If they ask you to make a call then wait 5 minutes before making that call. And use the internet or the Phone Book to find a genuine number.
3. If you think it may be a scam then report to ‘Action Fraud’ on 0300 123 2040.

Merry Christmas and a Happy New Year

Christmas message

Have Yourself a Merry (eco) Christmas

It doesn’t feel like it was 12 months ago that we were putting together our usual list of tips and hints on how to make your Christmas as environmentally friendly as possible.

As with every Christmas, we always notice that there are new things that can be done to reduce waste on all fronts, whether its on present buying, present wrapping or cutting down on the waste associated with food and drink.

The following are the recycling teams guide to all residents to help them enjoy a hopefully white Christmas but also a green one too.

Christmas Trees

This topic alone generates a whole range of responses. Some websites say that if you have an artificial tree, then use that rather than buy a real one. Or maybe buy a second hand artificial tree? Failing that you can rent a Christmas tree and if buying a real tree, ensure its UK grown and from a grower registered with the British Christmas Tree Growers Association.

Why not try something really different this year and go for a cardboard Christmas tree

Why not try something really different this year and go for a cardboard Christmas tree?

And of course if you do go for the real tree option, please remember to recycle your Christmas tree at one of the many sites dotted around the borough. If you do this, then at least your tree will have a second life as mulch on garden beds and paths in the borough’s parks. Locations for recycling trees can be found here: http://goo.gl/RAOqY4

So, now that you’ve sourced your tree from an ethical supplier or dusted down the artificial tree from the loft, you just need to make it look the part in your home without worrying about the damage being done to the environment. The following link has some great ideas on how to make your own Christmas tree decorations from items that you would on any other day, throw in the bin. Making baubles using old CD’s, turning old light bulbs into Christmas penguins, reindeer’s made out of old toilet rolls? This can also be a fun activity to do with children.

From this......

And you could end up going from this……

...to this using old toilet roll tubes

…to this, using old toilet roll tubes

The following link can help you out with the above  as well as many other ideas: http://www.boredpanda.com/diy-christmas-ornaments/

Gifts

With the tree and decorations in place, thoughts now turn to presents. Shopping on the high street or online will be most peoples experiences of Christmas gift buying. But there are other ‘greener’ or arguably more interesting options to consider. For example, you could look at making something yourself? Could you make soap for example? http://www.allaboutyou.com/craft/knit-free/how-to-make-soap-soap-recipe-lavender

The link above has all the information you need on how to make your own lavender soap

The link above has all the information you need on how to make your own lavender soap

Or make a case for an iPad: http://www.allaboutyou.com/craft/pattern-finder/sewing-projects/sewing-for-the-home/make-ipad-case

Why not have a go at making a case for an iPad or similar tablet

Why not have a go at making a case for an iPad or similar tablet

There are many websites offering ideas on making gifts that have the added advantage of the gifts not coming in any additional packaging and generating more waste.

Presents can also be wrapped in newspaper or in paper from magazines. If some ribbon is used to hold it together, the effect is such that you hardly pay attention to the fact that its not wrapped in proper Christmas wrapping paper. Once the presents have been opened, the wrapping paper can simply then go straight into the recycling bin – which might be the place you want to look to get it from?

Here's some we did earlier in the office. These are wrapped in newspaper with the addition of some ribbon and nice tags - simple.

Here’s some we did earlier in the office. These are wrapped in newspaper with the addition of some ribbon and nice tags – simple.

Food and Drink

There is no doubt that the purchasing of food and drink has its fair share of waste if the right amount of planning isn’t taken into account. A huge resource of ideas, tips, hints and suggestions regarding food including freezing, storage, recipes and the using up of leftovers can be found on the Love Food Hate Waste website: http://www.lovefoodhatewaste.com/

Sweet and sour potatoes and sprouts from LFHW website: http://goo.gl/Lf5y62

Sweet and sour potatoes and sprouts from the LFHW website: http://goo.gl/Lf5y62

With regards to drink, then most of this will come in either a plastic bottle, an aluminium can, glass bottle or a tetra pak which fruit juice and now some wines come in. The good news is that you can recycle all of these things in Lewisham. Please make sure that over the Christmas period, you remember to recycle all drinks containers including those jars that once contained those Christmas pickles. All we ask is that everything is clean before it goes into your recycling bin. To find out exactly what goes into your recycling bin, please click on the following link: http://goo.gl/Gt9L9W

The recycling bin can also be used for all cardboard packaging which many gifts will come in. Our crews will endeavour to keep those bins emptied over the Christmas period, but please be aware of the changes to the service due to the holidays. Full details can be found on the following link: http://recycleforlewisham.com/2014/12/01/christmas-and-new-year-refuse-and-recycling-collection-arrangements/

Unwanted Presents

By the afternoon of Christmas Day, presents will have been opened, wrapping paper and packaging will have been recycled and some presents might start to look like it wasn’t quite what you wanted. You might have the option of taking the item back with the receipt which is fine. If not, and the item in question is clothing, think about charity shops or a textile bank to ensure the item gets a second chance and will be worn by somebody who wants it.

Textile banks and charity shops will except good quality clean clothes

Textile banks and charity shops will except good quality clean clothes

A list of the textile banks can be found on the following link: http://goo.gl/G6yFpZ  As well as clothing, there may be other gifts that you have received which a charity shop might accept and sell to people who might want it. You may also be receiving gifts that will render some of the things you already have in your house obsolete. For example, you might get new kitchen appliances which will be seen as an upgrade to what you already have at home. It could be a toaster, kettle or a coffee making machine. It may be a new DVD player, laptop or games console? If residents do have redundant electrical items at home that do not work or are broken, please recycle them using either one of our Waste Electrical and Electronic Equipment (WEEE) banks or take the items to our Reuse and Recycle Centre. Details on the locations of the WEEE banks can be found here: http://goo.gl/ciZGzo

Small appliance banks can be used for toasters, kettles, hairdryers, hair straightners, irons, laptops and games consoles amongst other things

Small appliance banks can be used for toasters, kettles, hairdryers, hair straightners, irons, laptops and games consoles amongst other things

And finally, please remember to leave your bins at the boundary of your property on the correct collection day if you want them emptied. Once they have been emptied, please bring them back in off the street. Last, but not least, Lewisham’s recycling team would like to wish all residents in the borough and a merry Christmas and a happy new year.

Christmas and New Year Refuse and Recycling Collection Arrangements

Over the Christmas and New Year period, there will be a few changes to collection times that we hope won’t cause residents too much disruption to celebrations. The information below shows the revised times when refuse and recycling collections will be carried out.

Christmas Collection Times

 

Normal Collection day

Revised collection day

Monday            22nd December Normal Collection Day
Tuesday           23rd December Normal Collection Day
Wednesday      24th December Normal Collection Day
Thursday         25th December Saturday 27th December
Friday               26th December Sunday    28th December
Don't forget to put your bins out if you want a collections over Christmas and the New Year

Don’t forget to put your bins out if you want a collections over Christmas and the New Year

New Year Collection Times

 

Normal Collection day

Revised collection day

Monday      29th December Normal Collection Day
Tuesday      30th December Normal Collection Day
Wednesday 31st December Normal Collection Day
Thursday    1st January 2015 Friday     2nd January 2015
Friday          2nd January 2015 Saturday 3rd January 2015

Usual service will resume the week beginning 05th January 2015. All collections due  – weather permitting.

The crews and all operational staff would like to wish all residents a merry Christmas and a happy New Year.

WEEE Man goes forth to Tandridge District Council

Some people have contacted the recycling team asking where WEEE Man has been just lately as they haven’t heard about any of his exploits? Well, when he’s not helping Lewisham Council with their Clean and Green programme in schools, teaching children about the importance of recycling electronic equipment or going off to the Lords Mayor’s Show like he did last year   http://goo.gl/Qh7G0v he’s helping other local authorities.

WEEE Man goes forth to Tandridge District Council

WEEE Man goes forth to Tandridge District Council

Only this week for example, Tandridge District Council were in need of his services as they were promoting the recycling of electronic waste and textiles. This is more of a mini secondment for our electronic Superhero and we’re more than happy to see the good work he’s doing for Lewisham being spread to borough’s elsewhere to promote the positive recycling message.

Tandridge Council are aided by Lewisham's very own WEEE Man

Tandridge Council are aided by Lewisham’s very own WEEE Man

Christmas isn’t too far away at the moment and is a time when people buy new gadgets, electronic toys, kitchen appliances, radios, TV’s etc. to replace old or faulty items in the house. All we ask is that rather than throw away those old items, why not recycle them using one of our small appliance banks  http://goo.gl/s51s15 or take them to our Reuse and Recycling Centre http://goo.gl/c3FO6b along with any other items that shouldn’t be placed in the refuse and recycling bins.

Everyone needs to recycle textiles and electronics

Everyone needs to recycle textiles and electronics

If the item that you no longer want is still in good working order, why not contact organisations like the British Heart Foundation http://goo.gl/EqB0xf who might take it off your hands and find a new home for it through one of their shops? We’re just pleased to see WEEE Man keeping up the good work and going to wherever his services are required.

 

How have the Refuse and Recycling Service Standards ‘bedded in’?

Back in the summer of July 2013, four Field Officers were employed by Lewisham Council to undertake what was seen at the time as a relatively short programme of rolling out brand new Service Standards. These were being introduced to clarify what the roles of the crews were when delivering the refuse and recycling services and also what role the residents played.

Residents that receive a kerbside collection will probably be familiar with these new Standards by now. This heralds a new way of doing things in Lewisham and is the first time since collections began that residents are having to bring their bins to the boundary of their property themselves – if they do of course want their bins emptied.

If your bin needs to be emptied, let us know by leaving them at the inside boundary of your property

If your bin needs to be emptied, let us know by leaving them at the inside boundary of your property

Introducing standards for these services is nothing new in London. Most boroughs in the capital have something similar in place that clarifies the roles of crews and residents alike. Greenwich for example ask their residents to leave their bins on the public highway if they want a collection. However in Lewisham we say to leave the bins at the edge of the property boundary to avoid obstructing the pavement. Residents are then expected to return the bins back to their property at their earliest possible convenience once the crews have emptied them and left them at the outside boundary without blocking the public highway.

Now that over a year has passed since their introduction, we wanted to find out how the Service Standards have ‘bedded in’. So we spoke to crews, our Field Officers and looked at correspondence that came in via email and issues that were raised over the phone to see how the rollout went.

We started by asking our crews what their thoughts were on the Service Standards roll out. Their responses were on the whole enthusiastic which we were pleased to hear. They told us that residents were responding well to the changes. There were and still are residents that forget to put their bins out on the day of collection before 6am which results in them not having their bins emptied. When this happens, we have to inform the residents in question that they won’t be getting another collection until the following week. Unless of course its an assisted collection.

Our crews will take additional recycling materials if they are bagged in clear sacks

Our crews will take additional recycling materials if they are bagged in clear sacks

In some instances the changes can be seen as beneficial to residents as collections aren’t always needed every week, which means that bins won’t need to be brought in off the street every week. Those who recycle, compost and generally reduce their waste may only need a collection once a fortnight or even once a month in some cases? You also don’t want your bin sitting outside of your house if you are on holiday.

From December onwards we will no longer have any Field Officers but their help in ensuring everything rolled out smoothly was invaluable. They fed back all issues and problems regarding the rollout and painted a very positive picture. They said that crews and residents alike have adapted well and have responded positively by bringing out their bins. Where there’s been uncertainty, they’ve made visits to residents properties to sort out any problems and issues.

But its not all about bringing the bins to the boundary of the property. The measures are also designed to help residents reduce the amount of waste they generate. When crews come across bins that have been over producing and the lid of the bin is up with bags of waste sticking out, the address is taken down and the resident will receive a letter about this and reminding them that lids must be down on the day of collection.

By asking for the lids to be down on collection day, we are hoping that residents will reduce the amount of waste they produce

By asking for the lids to be down on collection day, we are hoping that residents will reduce the amount of waste they produce

This partnership approach with residents is working well and we want to thank everyone who have helped make the transition and the change in Lewisham bin collection policy a smooth and an easy one.

All we ask now is for residents to remember to take their bins back onto their properties after their collection which will keep the streets looking tidier and prevent passersby from using the bins to deposit other types of waste.

For those that are still not sure about the Service Standards, please click on the following link which gives full details: http://www.lewisham.gov.uk/myservices/wasterecycle/Documents/WRServiceStd.pdf

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